To order a support replacement BitBox01, order this product in our shop and use the following code to get it for free.
Code: DDC4F
The support replacement BitBox01 is free of charge, you just need to pay the shipping cost.
How to order a support replacement BitBox01?
In certain cases you might have to reset your BitBox01 to factory reset in order to restore your wallet and regain access. As that can be a scary process we recommend to instead get a secondary BitBox01 device on which you can do the wallet restore process. That way your current BitBox01 does not need to be reset to factory state.