What does my order status mean?

Once you have placed an order on our webshop, you will get an email containing links to your order detail page. On that page, you can see your order's payment and shipping status.

Payment status

  • Fully-charged: Your order is fully paid.
  • Confirmed BTC payment: Your order is fully paid via Bitcoin.
  • Unconfirmed BTC payment: Your Bitcoin payment is not confirmed yet; please wait 24 hours.
  • Not charged: Your order is not paid yet; please use the “Pay for order” button to pay. If you are paying via bank transfer, the payment status will be "Not charged" until we have received your transfer in our bank account.

Shipping status

  • Unfulfilled: Your order has not been shipped yet.
  • Fulfilled: Your order has been shipped.