...for buying a Shift Crypto product. We hope you will enjoy using it!
When you receive your device, please inspect that the plastic bag is intact and is not damaged. If the vacuum bag is damaged or cut open, looks different, or if the gray pattern is missing on one of the four sides, do not use your device and contact us.
Here are some photos of the packaging and a closeup of the gray pattern to help you check:
Left: BitBox02 multi edition, Right: BitBox02 Bitcoin-only edition
Please note that our existing packaging is not a strong tamper-evident solution. It only requires a potential attacker to replicate the customized bag and re-package a potentially compromised device. However, it’s still good practice to check for any signs of tampering.