Support files

    During correspondence with the BitBox support, we might ask you to provide some files that can help us to find the cause of an issue.

    BitBoxApp log file

    • On Linux: ~/.config/bitbox/log.txt or whichever your XDG_CONFIG_HOME points to
    • On macOS: ~/Library/Application Support/bitbox/log.txt
    • On Windows: C:\Users\<user>\AppData\Roaming\bitbox\log.txt