Orders & Shipping

• My order shows "PRE-ORDER", what does that mean?
• How can I order BitBox products?
• What does my order status mean?
• Do I have to pay import costs for my order?
• How long does shipping take?
• Can you ship to a PO Box / DHL Station / UPS access point?
• Help, my parcel seems to be stuck / lost ?
• From where will my order be shipped?
• How to book and manage your personal support call