How to reset a BitBox02 to factory reset?

Make sure you have your backup

Caution: Resetting your device deletes all data, including your wallet, from the device. It is essential that you have a working backup of your wallet before you reset your BitBox02. If that is not the case you will lose your coins forever!!!

How to verify my microSD card wallet backup?

Resetting your BitBox02

Reset without device unlock

If you want to reset your BitBox02 without the BitBoxApp, just type in an incorrect device password 10x times. Then your BitBox02 will reset to factory reset.

Reset via the BitBoxApp

Go to “Device Settings” and select “Reset Device.” 

Then confirm that you have a valid backup of your wallet and that you know your passphrase (in case you used one) and click “Reset Device”